Placeholders substitute for every custom field you have in your account and save your time when you communicate with your clients using Nectar Desk.Let us demonstrate to you the way it works.
You need to type the name of the custom field in such a way: %Custom field name% and our system will pick up the information from this field automatically to the text.For example, you type: %name%, and your message will be sent with the relevant information.Also, we’ve created a drop-down called Merge Placeholders to simplify the process. Now each field existing in the account is listed here. When you click it, our system automatically pastes the placeholder to the text field in a proper format.It's possible to use placeholders while creating various SMS templates as well.
Create a free 14-day trial to test the feature on your own.